1. How do I get a quote? In order for us to quote, we need to know the following:Quantity required - if you are unsure, ask for a lower price, i.e. 300/500/1000/2000 etc.Artwork (drawing) - with number of colours to print, dimensions (size), artwork can be in Ai, CorelDraw, PDF, PSD, PNG JPGChosen materials - if you are unsure a brief description of the application you want to use and we will advise you.Fixing holes, self-adhesive, clips etc.2. Can you provide samples of your work?Yes. Our sales team will be happy to provide you with samples we have recently produced for other clients.We can also make the same product to your own design or requirements, please feel free to contact our sales team.
3. How do I place an order?
Once you place an order with us, we will check the details in your request and contact you if anything is unclear and confirm a delivery date.Our artwork team will then turn your sketch into a high quality design proof for your approval.At every stage of our process, your product is quality checked so that your order is exactly as you approve the proof.4. How fast is your turnaround time?We aim to dispatch all orders within 5-10 business days of payment confirmation, unless the quantity is very large. If you need stickers, labels or nameplates quickly, or to a strict deadline, we offer a number of courier services and express delivery services that can get them to you faster.Contact us to find out how quickly we can produce your order.5. Guaranteed Quality and Service We want you to be satisfied with the products and services you purchase from us.We understand your requirements and our goal is to exceed your expectations. To confirm our full commitment to you, we are pleased to offer the following comprehensive guarantee on our products and services.We will endeavour to meet your delivery date whenever possible. If this is not possible for whatever reason, we guarantee to notify you of our new estimated time of dispatch before the goods arrive. If we do not notify you of a delay in dispatch, we will credit you the shipping charges applicable to that order.We guarantee to do our best to provide your product to the highest standard, but if we cannot meet your expectations anyway, please give us the opportunity to correct it. If we are unable to correct the error, we will reprint your order free of charge.
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